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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dean Nelson

Dean Nelson

November 5, 2024

5  out of  5
rating by Dean Nelson
"Karl and his team provided me excellent advice and follow-through for several recent auto insurance claims. They helped to expedite my claims and the ultimate repair processes. Highly recommend them for their outstanding service!"
We responded:
"Dean! We SO appreciate your kind words! Glad we have been a good fit for all your insurance needs --- and great to hear that your claims went well! We really look forward to working with you as time goes on my friend! Best Karl and Co. #carinsurance #lifeinsurance"
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Uma Ma

October 18, 2024

5  out of  5
rating by Uma Ma
"My husband was looking for insurance for his new vehicle. We had to call this office because I'm already a customer. We spoke to a great State Farm agent, Daniel. He was helpful, quick, and knowledgeable. Very satisfied!"
We responded:
"Thx so much for the GREAT review! So glad to hear that Dan hit all the marks with customer service for your family ! Looking forward to working with you for all your insurance needs ! Best Karl and Co. #bettercallkarl #lifeinsurance "
Profile photo of Steven Scharff

Steven Scharff

October 16, 2024

5  out of  5
rating by Steven Scharff
"Karl is the agent of choice in the twin cities. If you want a human being and one that’s not too big for their britches, Karl. If you want someone that’s there when it matters, Karl."
We responded:
"Steven - you are the absolute BEST! Great to work with you over the years — super excited for your move to Montana ! Joe’s office will take great care of you !! Keep in touch! Best Karl and Co. #bettercallkarl #GoodNeighbor #carinsurance "
Profile photo of Jade Arthur

Jade Arthur

October 15, 2024

5  out of  5
rating by Jade Arthur
"Amazing informative, helpful service. Spoke to a live person immediately. Shopped around and this was the best rate I was quoted and purchased. Daniel helped me today."
We responded:
"Jade! So glad Dan was able to help you out — we are glad we are a good fit for your insurance!! Keep is posted if things come up — really looking forward to working with you for all your insurance needs ! Best Karl and Crew #carinsurance #lifeinsurance "
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luke hartog

October 3, 2024

5  out of  5
rating by luke hartog
"Karl is responsive, creative, and supportive. He has an understanding of our small business needs."
We responded:
"Luke! You are the best! What a cool 😎 small biz you guys have built !! Happy to help with your insurance !! Keep us looped in if needed — when you are close to Minneapolis, I would love to connect ! Best Karl "
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m wilson

September 16, 2024

5  out of  5
rating by m wilson
"I've worked with Andy Crandall at Karl Herman Agency and he has been the best! Friendly, responsive, and knowledgable."
We responded:
"Thx so much for the awesome review !! So glad Andy continues to deliver great customer service !!! We think he does a great job !!! Keep us posted if anything comes up !! Karl and Crew ! "
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Laszlo Nemesi

August 21, 2024

5  out of  5
rating by Laszlo Nemesi
"Everyone I’ve ever dealt with at State Farm has always been extremely knowledgeable and professional. Ihad to get a reimbursement for a tow, and Chris M. was beyond helpful! I thought I had to mail in my receipt but Chris said I could just send a pic. Worked great!! Thanks Chris! You guys rock!!"
We responded:
"Laszlo ! It has been an absolute blast working with you/your family over these last 10 years ! Glad Chris helped you out and we re a good fit for your insurance ! Keep us looped in if things pop up! Best Karl "
Profile photo of Kevin Winneroski

Kevin Winneroski

August 9, 2024

5  out of  5
rating by Kevin Winneroski
"If are in the market for insurance I would highly recommend Karl Herman. Karl and his team give you the time and attention that you don’t get with other carriers or agencies. They genuinely care that you get the right insurance to protect your assets, and they are incredibly prompt and responsive anytime you have a question or an issue. They don‘t come much better than Karl - I would recommend him to anyone."
We responded:
"Kevin! Thx for the great review — been awesome to work with you for all your insurance needs over the years! Glad to be receiving such a great recommendation !! Keep up looped in if we can help !! Karl and Crew "
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Jamie Amacci

August 7, 2024

5  out of  5
rating by Jamie Amacci
"I called State Farm because I was concerned about my policy expiring. I received friendly & quick information clarifying how my account was set up. Whew!! All as good! Thank You!"
We responded:
"Jamie! Thanks so much for the awesome review! So glad our team is hitting the mark when it comes to customer service! We really enjoy working with you for your insurance needs! Keep us looped in if things come up! Best Karl and Co."
Profile photo of Mikalia Lynch

Mikalia Lynch

July 1, 2024

5  out of  5
rating by Mikalia Lynch
"Very friendly, amazing work!"
We responded:
"Thanks for the awesome review !! We are REALLY looking forward to working with you !!! Karl and Co. "
Profile photo of Sheila Svoboda

Sheila Svoboda

June 19, 2024

5  out of  5
rating by Sheila Svoboda
"First of all I am a state farm legacy, so I might be a bit prejudice. My family has had state farm insurance since I was a kid. But that being said, my husband had another insurer until he had to file a claim. Full coverage but not full service or true full coverage. Needless to say he's a state farm customer too. We have them for everything! I've never had an issue when I have had claims. As for the Carl Herman team, they are awesome! Today Gabby took the time to explain in detail my coverage question. She was very positive and made it a pleasure to talk to a customer service individual. Thanks for always being there!"
We responded:
"Sheila! Woah! Thx for the great review and the recommendation! So awesome that you/your family have been clients so long! Really looking forward to working with you as time goes on and glad to hear Gabby hit the marks with her customer service! Keep us looped in if things pop up! Karl and Crew"
Profile photo of Angie Hill

Angie Hill

June 15, 2024

5  out of  5
rating by Angie Hill
"We worked with Daniel Brown and had a very good experience.. He returned phone calls and emails promptly and answered all my questions. Got us exactly what we were looking for!"
We responded:
"Angie ! Thx for the great review! So glad Dan was able to help you and get your insurance in good shape ! Looking forward to working with you as time goes on! Best Karl and Crew "
Profile photo of Ken Lear

Ken Lear

June 12, 2024

5  out of  5
rating by Ken Lear
"Professional, excellent service and attention to detail. Karl went above and beyond to answer every question I had, and covered anything I hadn't thought of. I would recommend him to anyone."
We responded:
"Ken! Always fun to talk to you -- glad we were able to get your insurance in a pretty good spot -- hopefully, you won't to use it !! Appreciate the recommendation my friend! Best Karl "
Profile photo of Eric Slette

Eric Slette

June 12, 2024

5  out of  5
rating by Eric Slette
"Karl Herman's agency has always been a great resource to have when I've needed them most. Between walking me through the steps of an auto claim when I ditched my truck last winter, assuring me everything would be handled when my roof got mangled by hail, or even being a resource for referrals to other businesses in the community, any time I have needed their help, they have provided it promptly and with grace. I cannot recommend them and their customer service to people enough."
We responded:
"Eric! Geez -- thx for the GREAT review -- hard to believe we have been working with your family for almost 10 years!! Woah! We have been happy to help you navigate your insurance claims! Like a Good Neighbor they say!! Keep us posted if things come up! Best Karl"
Profile photo of Sydney Feehan

Sydney Feehan

June 12, 2024

5  out of  5
rating by Sydney Feehan
"Good humans that genuinely care. Always easy to work with!"
We responded:
"Sydney! Have always enjoyed working and partnering with you! Always fun to connect and really looking forward to future ventures !! Keep us looped in if you need anything !! Karl and Crew "
Profile photo of Patrick Borer

Patrick Borer

April 26, 2024

5  out of  5
rating by Patrick Borer
"Jason has been very helpful with my questions and great to work with."
We responded:
"Hey Pat!! Thx so much for the awesome review !! Jason does great work and glad he was able to help ! Karl"
Profile photo of Elaine

Elaine

April 24, 2024

1  out of  5
rating by Elaine
"This company has been very dishonest and charging 200 more than they quoted and also canceled us by mistake for a month ., then finally reinstating us and then whenever I call it seems like they don't have an clue about my insurance. Very disorganized"
We responded:
"Hi Elaine We appreciate your feedback and glad Donna was able to connect with you today after our staff meeting! Insurance rates for sure are on the rise across the state and those increases are never fun! Best Karl "
Profile photo of Stanley Sheriff

Stanley Sheriff

April 12, 2024

5  out of  5
rating by Stanley Sheriff
"Sean was very easy to work with. This guy made my life so much better with his time and patience"
We responded:
"Stanley! Thx so much for the great review ! Glad Sean hit the mark and was able to help you out ! We look forward to working with you as time goes on! Best Karl and Crew "
Profile photo of Danny R

Danny R

March 27, 2024

5  out of  5
rating by Danny R
"Many thanks to Karl Herman State Farm for helping me with my insurance needs. I would like to single out Jason Rosendahl for his tremendous help in explaining everything to me and walking me through the policies to find the best fit for me!"
We responded:
"Danny! Thx for the awesome review — Jason really does a great job helping customers understand the coverage and get in a better place with their insurance ! Keep us looped in if things come up ! Best Karl"
Profile photo of Bradley Langer

Bradley Langer

March 21, 2024

5  out of  5
rating by Bradley Langer
"Simply easy to work with, in supporting our insurance needs. Much appreciate your support!"
We responded:
"Thank you for your kind words, Bradley! We are glad to hear that we could meet your insurance needs. Your support means a lot to us."
Profile photo of Jonah Berndt

Jonah Berndt

March 15, 2024

5  out of  5
rating by Jonah Berndt
"Received a great deal of information to help me make informed decisions. Really enjoyed speaking with your representative Jason Rosendahl"
We responded:
"Awesome ! Thx Jonah for great revue ! Glad Jason helped get your insurance in a great position! Keep us looped in if things come up ! Karl and Crew "
Profile photo of Holly Twiford

Holly Twiford

March 14, 2024

5  out of  5
rating by Holly Twiford
"Daniel Brown was very quick to respond and thorough, provided great service! Thank you!"
We responded:
"Thank you for your kind words, Holly! We're glad to hear that Daniel provided you with excellent service. We appreciate your feedback!"
Profile photo of Nathan Scofield

Nathan Scofield

March 7, 2024

5  out of  5
rating by Nathan Scofield
"Jason R is a great agent. Always picks up or gets right back to me about questions. The whole office is so responsive. Thank you!"
We responded:
"Thank you for your kind words, Nathan! We strive to provide excellent service and are always here to help with any questions you may have."
Profile photo of Amy

Amy

March 7, 2024

5  out of  5
rating by Amy
"I switched over to State Farm a few years ago! What a difference:) Jason Rosendahl has been so helpful and attentive to my needs. He was there when a storm hit and got Karl involved to make sure I was taken care of in the right way. I am still working with them on my storm damage but have no doubt Jason and Karl will help. They should make a bobble head for Jason Rosendahl:) I would and have recommended Jason to others. Thanks again guys!!"
We responded:
"Thank you for your kind words, Amy! We're glad to hear about your positive experience with Jason and Karl. We appreciate your recommendation!"
Profile photo of Shea Borer

Shea Borer

March 7, 2024

5  out of  5
rating by Shea Borer
"Thank you to the Karl Herman team! I have been working with Jason Rosendahl and he has been super helpful and responsive every time I reach out with questions. Very friendly group that seem to care for their clients best interests. Definitely recommend!"
We responded:
"Hey Shea!! Thx so much for the review ! We’ve always enjoyed working with you and your family for your insurance needs! Keep us posted if things pop up ! Best Karl "